Contact Us

Get in touch

All enquiries — orders, deliveries, returns, product questions and anything else — are handled by email. Write to us at orders@viahairbeauty.com and we will get back to you as quickly as we can, normally within one working day (Monday to Friday).

Help us help you faster

If your enquiry is about an existing order, please include your order number and the email address used at checkout so we can look it up straight away.

  • Orders & delivery: tracking, delivery times and address changes.
  • Returns & withdrawal: how to return a product within 14 days of delivery — see our Terms & Conditions for details.
  • Product advice: questions about choosing or using any product we sell.

Postal address

CabelloTotal — Pro Pelo Y Belleza S.L.
Calle de Herreros
28939 Arroyomolinos, Madrid
Spain

We serve customers across Spain and Portugal, in Spanish and English.